Insomnia Cookies

Cierra M. 4 months ago

It is entirely too hot in this establishment. They are taking advantage of their employees. The customer service was superb despite it being sweltering. They should be shutdown. OSHA needs to get in involved. The A/Cs pictured do not work, This is happening on a college campus no less. Our young people deserve better.

I am Her Story 10 months ago

I recently visited the Insomnia Cookies location near Wayne State for a pickup order, having checked the menu online beforehand. As is typical for Insomnia, the cookies were warm, delicious, and exactly the late-night treat I was craving. The speed and quality of the product itself are consistently excellent. However, the in-store experience was significantly confusing due to a discrepancy between the online and physical menus. I intended to purchase the 9-pack of cookies, which is clearly listed as an option on the website and external ordering platforms. Upon arriving at the counter, I found that the 9-pack was not displayed on the physical in-store menu board. I was told by the staff that I would need to choose either the 6-pack or the 12-pack. This forced me to upgrade to the 12-pack, resulting in an unnecessary extra purchase when I only wanted nine cookies. While the extra cookies are certainly not a bad thing, it's frustrating to be compelled to spend more than intended for a package size that should have been available based on the brand's standard offerings. **If you know exactly what you want, like the 9-pack, be aware that you might not see it on the menu board when you

MJG a year ago

We came here because of the vegan cookies but we tried a variety. We ordered a chocolate chunk, a chocolate chunk vegan and a Reese peanut butter cup cookie as well. The two chocolate chunk cookies were simply incredible. The peanut butter cup one was a crumbly mess so I couldn't give Insomnia the 5/5 I thought it deserved. We'll be back for more at some point. Great cookies. Service was also fantastic. 4/5 ⭐⭐⭐⭐

Robert Jones a year ago

Definitely beats Crumbl! The establishment was located near Wayne state...they kept everything clean clear and organized. The staff was really helpful, friendly and nice. The cookies themselves were flavorful and creative. Always love coming here when in the area and will be back soon. Highly recommend to all.

Be Graced Co 2 years ago

I’ve heard only good things about Insomnia Cookies so I decided to give it a try on my lunch break today. And let’s just say, it’s a good thing that I stay a good jump from here. These cookies are so good! Placed my order online because I know parking downtown is a pain. Was greeted with a smile and my order was ready upon arrival. I got the 6 pack and though it’s pricey, it’s worth it for a good treat every now and then. I tried a couple cookies in the car and had to stop myself from devouring them all. I received them warm and they were still soft later in the day when I finished them off lol but these are some darn good cookies! HIGHLY RECOMMEND!